Location: Denver, CO
Reports To: Regional Manager / Community Manager
Job Type: Full-Time
Position Overview
The Assistant Property Manager supports daily property operations with a strong focus on regulatory compliance, resident experience, and financial performance. This role plays a critical part in ensuring adherence to affordable housing regulations, including CHFA, LIHTC, and Fair Housing requirements.
The ideal candidate is detail-oriented, highly organized, and experienced in maintaining accurate resident files, supporting compliance processes, and delivering a high-quality resident experience within an income-restricted housing environment.
Key Responsibilities
Affordable Housing Compliance
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Support compliance with all applicable affordable housing programs, including CHFA and LIHTC requirements
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Assist with resident income certifications, recertifications, and file documentation
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Maintain accurate and audit-ready resident files (physical and electronic)
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Ensure proper documentation of income, assets, and eligibility in accordance with program guidelines
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Track compliance deadlines and ensure timely completion of required reporting
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Assist with preparation for state agency audits and file reviews
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Maintain strict adherence to Fair Housing laws and company compliance policies
Resident Experience & Operations
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Assist with move-in and move-out processes, ensuring all compliance documentation is complete
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Manage resident relations, including responding to inquiries, concerns, and service requests
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Enforce lease terms and community policies in a consistent and compliant manner
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Coordinate with maintenance to ensure timely service request resolution
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Support resident retention initiatives and renewal processes
Leasing & Eligibility
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Assist with leasing activities in accordance with income and program restrictions
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Ensure all applicants are screened and qualified per program guidelines
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Maintain waitlists and applicant tracking in compliance with regulatory requirements
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Clearly communicate program requirements to prospective and current residents
Financial & Administrative
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Manage rent collections, posting payments, and issuing late notices in compliance with program rules
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Assist with delinquency tracking and payment plan coordination
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Ensure proper handling of security deposits and resident charges
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Maintain accurate data entry in AppFolio and compliance tracking systems
Property Oversight
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Conduct inspections of vacant units, make-readies, and common areas
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Walk the property regularly to identify compliance, safety, and maintenance concerns
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Ensure the property meets health, safety, and habitability standards
Team & Compliance Support
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Partner with centralized teams (leasing, accounting, compliance) to ensure operational consistency
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Participate in compliance training, including Fair Housing and program-specific requirements (Grace Hill)
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Support ongoing process improvements to strengthen compliance and operational performance
Qualifications
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Minimum of 1–2 years of property management or affordable housing experience
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Experience with LIHTC, CHFA, HUD, or other income-restricted programs strongly preferred
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Knowledge of Fair Housing laws and compliance requirements
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High school diploma required; Bachelor’s degree preferred
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Strong attention to detail and organizational skills
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Ability to manage confidential information with integrity
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Proficiency in Microsoft Office; AppFolio experience preferred
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Ability to multitask and meet deadlines in a fast-paced environment
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Flexible schedule, including weekends as needed
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Valid driver’s license may be required
Preferred Certifications
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Certified Apartment Manager (CAM)
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Housing Credit Certified Professional (HCCP) (preferred but not required)
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Fair Housing certification (required within 30 days of hire if not already obtained)
Performance Expectations
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100% file compliance and audit readiness
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Timely completion of certifications and recertifications
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Support occupancy and retention goals
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Maintain accurate and complete resident records
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Contribute to positive resident satisfaction and community standards
Compensation & Benefits
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Hourly Pay: $25–$28/hour (based on experience)
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401(k)
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Health, dental, and vision insurance
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Ongoing compliance training and certification support
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Career growth opportunities within Places Management
Why This Role Matters (CHFA Lens)
This role is essential to maintaining compliance integrity at the property level. The Assistant Property Manager ensures that resident files, eligibility, and operations align with regulatory requirements while supporting a high-quality resident experience. Strong performance in this role directly impacts audit outcomes, funding compliance, and long-term asset performance.
About Erica Sanchez
Places Management wasn't born in a boardroom. It started with a problem.
In 2016, our founder Darsey Nicklasson was managing her own boutique properties in Colorado Springs when she noticed something troubling: the available management options simply weren't built for communities like hers. Large companies prioritized massive complexes, while smaller operators lacked the systems to deliver consistent results.
"If we want something done right," she decided, "we'll have to build it ourselves."
By creating Places Management, Darsey learned the value of customer service, creating a true community, treating each unit as though it was her own home, and that boutique properties deserve just as much attention as big complexes.
