How to Manage Maintenance People

When handling maintenance people, you have to be aware of their responsibilities. Maintenance workers may service many buildings and companies, and they’re not necessarily tied to being 24/7 on call for your needs – unless you hire them exclusively for your building.


Also, it’s important to remember that, despite being people who love what they do, maintenance people are still essentially people. This means they take vacations and have personal lives, so calling them in the middle of the night to fix a leaky pipe might not always work out well.


Consider these tips when dealing with maintenance workers:

  • Have a backup. Instead of calling your maintenance worker 20 times a day when he’s on vacation, try to have at least two people you can call on for emergencies.

  • Don’t be afraid to communicate with unresponsive maintenance workers if they fail to answer their phone or manage the problem on time on most occasions. You still need to fire them if they’re never on time, but only as a last resort. Instead, try to find out the reason for their absence and work through it.
  • Offer incentives for finishing jobs faster or getting to the location where they’re needed at a short notice, especially on weekends.


A good maintenance worker is definitely a keeper, and you should do as much as you can to keep him satisfied working for you. After all, in some instances, replacing an important component or fixing a heating system in the winter can save you a lot of trouble as well as money.  High paying property manager jobs Denver offers can be very rewarding with hiring the right workers.

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